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Privacy Policy

Privacy Policy
ANO Cosmetics & Skin
anocosmeticsandskin.com.au

Last updated: July 2025

At ANO Cosmetics & Skin, ABN 86 645 243 349, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://www.anocosmeticsandskin.com.au or engage with our clinic and services.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Postal or billing address
  • Date of birth
  • Medical history (if provided during consultations or bookings)
  • Payment details (processed securely via third-party platforms)
  • Any other information voluntarily submitted via forms, bookings, emails, or online chat
  • We also collect anonymous data (e.g. cookies, IP addresses) to help improve user experience and site performance.

2. How We Collect Your Information

Your personal information may be collected when you:

  • Visit or browse our website
  • Submit an online enquiry or contact form
  • Book a consultation or treatment
  • Subscribe to our newsletter
  • Participate in promotions, giveaways, or surveys
  • Engage with us on social media

3. Why We Collect Your Information

We collect and use your information to:

  • Provide our products and services
  • Process bookings and payments
  • Communicate with you regarding appointments, offers, and updates
  • Improve our website, services, and customer experience
  • Comply with legal obligations

We only collect information that is reasonably necessary for our functions and services.

4. How We Store and Protect Your Information

We are committed to keeping your information secure. We store personal data in password-protected systems and use encryption where appropriate. Only authorised team members have access to your data, and we take reasonable steps to prevent loss, misuse, or unauthorised access.

5. Disclosure to Third Parties

We do not sell or rent your personal information. We may share it with:

  • Third-party service providers (e.g. booking platforms, email providers, payment processors) who support our operations
  • Legal authorities, where required by law


All third parties are required to comply with Australian privacy laws.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Withdraw consent for marketing communications at any time


To request access or correction, please contact us via the details below.

7. Cookies and Website Analytics

Our website uses cookies to improve your experience and analyse site traffic. You can disable cookies through your browser settings, but some features of our site may not function properly as a result.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

ANO Cosmetics & Skin
 https://www.anocosmeticsandskin.com.au
email: nfo@anocosmeticsandskin.com.au
tel: 0411 586 424
address: 36 Welsford Street, Shepparton VIC 3630